Disaster Planning
Saturday, November 17th, 2007I spend about half my Saturday mornings at work. This is a good thing, not only because it enables me to take bits and pieces of time off during the week, but also because it enables me and the rest of the team to get things done without interruption.
I’ve complained before that this job tends to be very reactive, rather than proactive: possibly 85% of my time is spent responding to immediate user needs, with not much left available to make progress towards improvements. Frustrating, as you can imagine. A good Saturday or two should be able to really turn that around.
Today was dedicated towards what I can flippantly term “disaster planning”; more accurately, planning for how to recover from the ongoing disaster that has been the past few years. I shan’t go into them publicly, but let it suffice to say that there have been Problems.
“If we don’t take care of that soon, it will come back to haunt us,” one of my co-workers said this morning. “Too late,” I replied. Things have already not been taken care of, and they are currently on an intense haunting spree. We know what needs to be done, but there are issues with time (how much time can we reasonably dedicate to these things? how can we re-schedule existing workload so that they can get done?) and space (we have no extra storage space, and no room to work on another major project.)
At this point, there’s really no good way to get started. We’ve worked ourselves into a corner, where we can’t do anything until we have space and we can’t have space until we do something. The few projects that clearly ~can~ be tackled at this point would make such little impact on the total situation that we are reluctant to endorse them as worthwhile.
I’m of the opinion that it would be best to “just start, dammit,” as a little tiny insignificant amount of progress would be better than none at all. But there’s still all that other stuff to consider, the 80% of staff time taking care of urgent requests (all requests are urgent, aren’t they?) and immediate maintenance needs.
It’s all leaving me to think that the current atmosphere of indecision is just as harmful as the years of inactivity.